Privacy Policy 

Effective Date: February 6, 2025
Last Updated: August 1, 2024

Rite Select (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make use of our multivendor e-commerce platform (“Service”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Introduction

Our platform connects vendors with customers in a secure online marketplace. Whether you are a buyer or a vendor, your trust is paramount. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data. We encourage you to review this policy periodically to stay informed about our information practices and any updates.

2. Information We Collect

2.1 Personal Information

We may collect personal data that can be used to identify you as an individual. This includes, but is not limited to:

• Contact Information: Name, email address, postal address, and phone number.

• Account Credentials: Username, password, and other registration details.

• Payment Information: Credit card details, billing address, and other financial data when you make purchases.

• Vendor Information: For sellers, additional business-related information such as business name, tax information, and product details.

2.2 Non-Personal Information

We also gather non-personal data which does not directly identify you. This includes:

• Usage Data: Details about your interactions with our Service, including pages visited, time spent, and clickstream data.

• Device Information: Information about the device you use to access our Service, including IP address, browser type, operating system, and device identifiers.

• Location Data: When permitted, geographic location data may be collected to enhance service delivery.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

• Improve your browsing experience.

• Analyze usage patterns.

• Deliver personalized content and advertising. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect your ability to use some features of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To create, maintain, and improve your user experience on our platform.

• Transaction Processing: To process purchases, refunds, and to manage vendor transactions.

• Customer Support: To provide assistance, respond to inquiries, and resolve issues.

• Personalization: To tailor content, offers, and recommendations to your interests.

• Communication: To send important updates, promotional materials (with your consent), and other relevant information.

• Security: To monitor and protect against unauthorized access, fraud, and other security risks.

• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing Personal Data

Depending on your location and applicable laws, our processing of your personal information is based on one or more of the following legal grounds:

• Consent: You have provided clear consent for us to process your personal data for specific purposes.

• Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., to complete a transaction).

• Legal Obligation: We process data as required by law or to comply with legal processes.

• Legitimate Interests: Processing is necessary for our legitimate interests, provided that such interests are not overridden by your rights and interests.

5. Information Sharing and Disclosure

We do not sell your personal data. However, we may share information in the following circumstances:

5.1 Service Providers

We may engage third-party service providers to perform functions on our behalf (e.g., payment processing, data analysis, hosting, customer support). These providers are contractually obligated to protect your data and use it solely for the purposes we specify.

5.2 Vendors and Business Partners

For transactions and platform functionality, vendors may receive access to certain data related to orders or inquiries. Vendors are required to manage this information responsibly and in compliance with applicable privacy laws.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you via appropriate channels if your data is subject to a change in ownership.

5.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to comply with a subpoena, court order, or legal process).

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will take steps to delete or anonymize it in a secure manner.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: Request access to your personal data and information about how we process it.

• Rectification: Request corrections to any inaccurate or incomplete data.

• Erasure: Request deletion of your personal data under certain circumstances.

• Restriction: Request that we limit the processing of your data.

• Objection: Object to certain processing activities, including direct marketing.

• Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided in Section 13.

9. Children's Privacy

Our Service is not directed to children under the age of 13 (or the applicable age under your jurisdiction). We do not knowingly collect personal data from minors. If you believe that we have inadvertently collected data from a minor, please contact us immediately so we can take appropriate measures.

10. International Data Transfers

If you are accessing our Service from outside our primary operating region, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your country. We take steps to ensure that your data is protected in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to these third-party sites. We encourage you to review the privacy policies of any third parties you interact with.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a notice on our Service and updating the "Effective Date" at the top of this policy. Your continued use of our Service after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: Info@riteselect.com

14. Additional Provisions for Vendors

Vendors using the Rite Select platform are required to comply with their own privacy and data protection policies in addition to this Privacy Policy. Vendors must ensure that any data they collect, store, or process from users through our platform is handled in accordance with applicable laws and regulations. We reserve the right to require additional assurances or documentation regarding a vendor’s data practices.

By using Rite Select, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our Service.